/ Privacy Policy
nowords.pt is committed to safeguarding your privacy. Please contact us if you have any questions or concerns regarding the use of your personal data and we will be happy to help. By using this website and/or our services, you agree to the processing of your personal data as described in this Privacy Policy.
Index
- Definitions used in this policy
- Data protection principles we follow
- What rights do you have regarding your personal data?
- What personal data we collect about you
- How we use your personal data
- Who else has access to your personal data
- How we protect your data
- Information about cookies
- Contact information
Definitions used in this policy
- Personal Data any information relating to an identified or identifiable natural person.
- Processing any operation or set of operations performed on Personal Data or on sets of Personal Data.
- Data Subject a natural person whose personal data is being processed.
- Child a natural person under 16 years of age.
- We nowords.pt
Data protection principles we follow
We promise to follow the following data protection principles:- Processing is lawful, fair, and transparent. Our processing activities have lawful grounds. We always consider your rights before processing personal data. We will provide information about processing upon request.
- Processing is limited to the purpose. Our processing activities fit the purpose for which Personal Data was collected.
- Processing is carried out with minimal data. We only collect and process the minimum amount of personal data required for any purpose.
- Processing is limited in time. We do not store your personal data for longer than necessary.
- We do our best to ensure data accuracy.
- We do our best to ensure data integrity and confidentiality.
Rights of Data Subjects
The data subject has the following rights:- Right to information meaning you have the right to know whether your Personal Data is being processed; which data is collected, where it is obtained from, why and by whom it is processed.
- Right of access meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your personal data.
- Right to rectification meaning you have the right to request correction or deletion of your Personal Data that is inaccurate or incomplete.
- Right to erasure meaning that in certain circumstances you can request that your personal data be erased from our records.
- Right to restrict processing meaning that when certain conditions apply, you have the right to restrict the processing of your personal data.
- Right to object to processing meaning that in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
- Right to object to automated processing meaning that you have the right to object to automated processing, including profiling, and not to be subject to a decision based solely on automated processing. This right can be exercised whenever there is a profiling outcome that produces legal effects concerning or significantly affecting you.
- Right to data portability you have the right to obtain your Personal Data in a machine-readable format or, where feasible, as a direct transfer from one Processor to another.
- Right to lodge a complaint in the event that we refuse your request under the Rights of Access, we will provide a reason. If you are not satisfied with the way your request has been handled, please contact us.
- Right to the assistance of the supervisory authority meaning that you have the right to obtain assistance from a supervisory authority and the right to other legal remedies such as claiming compensation.
- Right to withdraw consent you have the right to withdraw any consent given for the processing of your personal data.
Data we collect
- Information you provide to us This may include your email address, name, address, phone number, etc, mainly information necessary to deliver a product or service, participate in an event, or improve your experience with us. We store the information you provide so that you can comment or perform other activities on the website. This information includes, for example, your name and email address.
- Information automatically collected about you This includes information that is automatically stored by cookies and other session tools. For example, your IP address, your purchase history if any, etc. This information is used to improve customer experience. When you use our services or visit content on our website, your activities may be logged.
- Information from our partners We collect information from our trusted partners with confirmation that they have lawful grounds to share that information with us. This is information you have provided to them directly or that they have collected about you for other lawful reasons. See the list of our partners here.
- Publicly available information We may collect information about you that is publicly available.
How we use your personal data
We use your personal data to:- provide you with our service. This includes, for example, registering your account or order; providing other products and services you requested; providing promotional items at your request and communicating with you regarding those products, services, and events; communicating and interacting with you; and notifying you of changes to any services.
- improve customer experience;
- fulfil a legal or contractual obligation;
- to identify you;
- to provide you with a service or send or offer you a product;
- to communicate regarding sales or billing;
- to send you personalised offers or communications from us and/or carefully selected partners;
- to administer and analyse our customer base including purchasing behaviour and history in order to improve the quality, variety, and availability of products or services offered or provided;
- to conduct satisfaction surveys;
- for other purposes for which we have requested your consent;
- to send newsletters and campaign offers from us and/or carefully selected partners;
- for other purposes for which we have requested your consent;
- the link between purposes, context, and nature of the Personal Data is appropriate for further Processing;
- the further Processing will not harm your interests; and
- there will be appropriate safeguards by the Processor.
Who else may access your personal data
We do not share your personal data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to provide the service or access to you or to improve customer experience. We will share your data with: Linked third-party partners:- Google, LLC
- Microsoft Corporation
How we protect your data
We do our best to keep your personal data secure. We use secure protocols for communication and data transfer such as HTTPS. We use anonymisation and pseudonymisation where appropriate. We keep our systems up to date against possible vulnerabilities and attacks. Although we strive to protect your information, we cannot guarantee its absolute security. However, we promise to notify competent authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist authorities in case breaches occur. If you have an account with us, please note that you must keep your username and password confidential and secure.Children
We do not intend to collect or knowingly collect information from children. Our services are not targeted at children.Cookies and other technologies we use
We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track user movements, and collect information about visitors. This is done to personalise and improve your experience with us. A cookie is a small text file stored on your computer or device. Cookies store information that is used to help websites function. We can only access cookies created by our website. You can control your cookies at browser level. Choosing to disable cookies may prevent the use of certain features. We may use cookies for the following purposes:- Necessary cookies these cookies are required to enable you to use some important features on our website such as login. These cookies do not store any personal information.
- Functionality cookies these cookies provide functionality that makes using our service more convenient and enable the provision of more personalised features. For example, they may remember your name and email in comment forms so that you do not have to re-enter this information the next time you comment.
- Analytical cookies these cookies are used to track the use and performance of our website and services.
- Advertising cookies these cookies are used to deliver relevant advertisements to you and your interests. They are also used to limit the number of times you see an advertisement. They are usually placed on the website by advertising networks with the permission of the website operator. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by another organisation.
Contact information
Privacy Policy concerns Send an email to send [at] nowords.pt with the subject Privacy Policy Concerns, indicating the website URL and using the message to explain your concerns with as much detail as possible. Supervisory Authority- CNPD
- geral@cnpd.pt
- +351 21 392 84 00
